QA Director

Location: Barcelona, Spain; Dundee, United Kingdom

Responsibilities:

• Collaborate and coordinate with peers, senior management and external partners to ensure operations are aligned with the departmental mission, values, and long‑term strategic goals, and to ensure continued service improvements are implemented worldwide on behalf of Scopely QA & Deployment.
• Help shape the future of how we iterate and evolve our products at a high level, while ensuring our products delight our users release after release.
• Lead an ambitious Mobile and Console QA & Deployment Program involving multiple disciplines – Functionality QA, Dev QA, Live Ops QA, Build Distribution and Submissions across all platforms.
• Manage and provide leadership, technical expertise and career development for multiple QA & Deployment Project Owners; support skillset growth across the QA & Deployment crafts, leading to higher‑value contributors and managers.
• Build on existing team metrics for measurement of quality and operational excellence and establish a consistent, regular process for assessment and improvements.
• Be an advocate and spokesperson for Automation Engineering efforts and AI implementation into QA pipelines. Clearly communicate issues, risks, concerns, and successes to stakeholders, partners, and executives.
• Establish and maintain strong communication with cross‑functional teams across all disciplines for both internal and external development, QA and Localization partners.
• Work with DPMs and Dev QA teams to create efficient plans, assignments and schedules for associated quality functions.
• Continually improve the operational efficiency and effectiveness of the QA & Deployment effort by assessing current practices and incorporating new strategies.
• Serve as the internal advocate and spokesperson for all things QA & Deployment. Clearly communicate issues, risks, concerns, and successes to stakeholders.
• Hold fellow leaders accountable for including quality as an essential factor in product development.
• Contribute directly to performance evaluations of individuals and teams, compiling objective feedback that drives personal and process improvement.

What We’re Looking For:

• 10+ years as a quality assurance professional.
• 6+ years management experience leading a team through a full game cycle.
• Excellent written/verbal communication in English.
• Experience building and managing a QA organization responsible for end‑to‑end validation of a critical system or application.
• Experience working with External QA vendors: deep understanding of Dev QA and external testing strategies, with the ability to influence change that achieves exceptional product quality.
• Experience working with remote teams and cross‑functional teams distributed globally.
• Experience and ease interfacing with Senior Management, developing and maintaining strong, effective relationships across the organization.
• Exceptional attention to detail and ability to multitask under pressure of hard deadlines.
• Demonstrated experience managing bug defect solutions and creating test plans.
• Strong understanding of software development (SDLC) practices, quality assurance techniques, frameworks and methodologies.
• Flexible and dynamic – quickly adapt to changing needs of the business.
• Good understanding of the current and evolving landscape of AI‑powered testing tools, and experience driving the transition from manual testing approaches to AI‑native.
• Business awareness – ability to view situations from a business perspective.
• Proficient with bug database management, test case management tools, Google Docs, Google Sheets/Excel, and a build distribution management system (AppCenter), JIRA.
• Mobile Freemium/F2P gaming experience.

Bonus Points:

• Experience with Console and PC deployment & compliance.
• Any experience with Localization, LQA, build distribution and submissions.